ACT Team - Qualified Professional

Pathways to LifeGreenville, NC
Hybrid

About The Position

This is a dedicated master’s-level Qualified Professional position on a growing ACT team. The role carries a small group of assigned members, facilitates their person-centered planning, and delivers a broad range of rehabilitative and clinical interventions in the community. Candidates who bring a specialty — trauma-focused care, CBT for psychosis, supportive housing, forensic and legal issues, family work — will have room to build that specialty into the team.

Requirements

  • Master’s degree in a human services field and Qualified Professional status as defined in 10A NCAC 27G .0104(19)
  • Knowledge, skills, and abilities appropriate to serving adults with serious and persistent mental illness
  • Valid North Carolina driver’s license, reliable personal transportation, and auto insurance meeting agency minimums
  • Ability to pass a criminal background check, drug screen, healthcare sanctions screening, and health screening including TB
  • Current CPR and First Aid certification, or willingness to obtain within 30 days of hire
  • Proficiency with electronic health records and standard office software

Nice To Haves

  • Licensed or associate-licensed mental health professional (LCSW, LCSW-A, LCMHC, LCMHC-A, LMFT, LMFT-A, LPA)
  • Prior experience on an ACT, CST, or other intensive community-based team
  • Demonstrated specialty in trauma-informed care, supportive housing, psychiatric rehabilitation, forensic and legal issues, or family psychoeducation

Responsibilities

  • Facilitate the person-centered planning process for assigned members, including annual rewrites and updates as needs change
  • Deliver psychosocial rehabilitative interventions across daily living skills, social skills, money management, and community resource use
  • Provide cognitive-behavioral interventions targeting psychological and behavioral problems, within the scope of training and supervision
  • Provide tenancy support services, including assistance obtaining and maintaining safe, affordable housing and advocacy on tenancy rights
  • Assist members with entitlements, benefit applications, and redeterminations
  • Support family and natural support engagement, including psychoeducation
  • Assess risk factors, develop functional crisis plans, and monitor response to treatment
  • Cross-train fellow team members in an area of developed expertise
  • Attend the daily team meeting, Monday through Friday
  • Participate in the team’s 24/7/365 on-call rotation as first responder for crisis calls
  • Deliver the majority of services in the community; on average 75% of face-to-face contacts occur in non-office settings
  • Support the team standard of seeing each member on average 1.5 times per week for a minimum of 60 minutes
  • Provide services on evenings, weekends, and holidays as scheduled by the team
  • Complete documentation in the electronic health record within required timeframes

Benefits

  • Salary
  • Travel reimbursement (implied by 'Daily local travel required' and 'Frequent driving throughout the service area')
  • Training opportunities (High-Fidelity ACT training, Crisis Response training, Brief Motivational Interviewing, Person-Centered Thinking PCP Instructional Elements training, DHHS-approved Tenancy Supports training)
  • Equal Opportunity Employer status
  • Reasonable accommodations for applicants and employees with disabilities
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