ACT COMMUNITY SUPPORT SPECIALIST - FULL-TIME

InterCommunity Health CareEast Hartford, CT
Onsite

About The Position

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers. Our Addiction Services Division provides a full continuum of care, including primary care integration, residential detox and treatment, outpatient mental health and substance use services for adults and children, intensive outpatient programs, employment and community support, mobile crisis evaluations, and judicial support services. At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

Requirements

  • A bachelor’s degree or an associate degree in health or behavioral health.
  • Equivalent experience in a community health center or behavioral health setting may be considered.
  • Experience working in a setting attending to the needs of those in recovery from mental illness and substance use/addiction.
  • Proficient knowledge in providing linkages with various community resources.
  • Initiative
  • Team Player
  • Time Management
  • Decision Making
  • Communication Proficiency (Verbal & Written)
  • Technology & Computer Literacy (Microsoft Word, Keyboarding)
  • Organization Skills

Responsibilities

  • Active participation on a transdisciplinary team including daily meetings to review program operations and services of clients.
  • Assist in linking each client to the necessary clinical, medical, social, educational, rehabilitative, vocational and/or other services within the team or outside providers if necessary.
  • Collaborate within the team and the clients to identify required services by assessing the overall needs of each client.
  • Support client recovery by participating in individual treatment sessions within the ACT Team or outside providers if necessary.
  • Complete all required documentation related to treatment in accordance with established procedures including but not to limited to court letters, gathering medical records, copying, faxing, scanning, collateral contact and appointment scheduling.
  • Assertive engagement with clients and support ongoing attendance by completing all tracking documents and reports to support engagement.
  • Create and facilitate groups based on client identified needs (both office and community based).
  • Provide assistance during the assessment of individuals in crisis and intoxicated clients by helping to determine the need for crisis involvement or detox and facilitate the admission to detox facility.
  • Provide education, support and consultation to clients and the individual’s families or their support system which is directed exclusively to the well being and benefit of the individual, if needed.
  • Perform related duties as required.
  • All agency staff are required to attend all mandatory department/agency meetings and trainings.

Benefits

  • Medical
  • Dental
  • Voluntary Vision
  • Group Life
  • Supplemental Life
  • Short-Term Disability
  • Long-Term Disability
  • 401k
  • Work Life-Balance-Flexibility
  • generous Paid PTO
  • paid holidays
  • Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
  • 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities in a supportive, mission-driven environment.
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