ACT Certified Peer Support Worker (76-70)

La Clinica de Familia Inc.•Las Cruces, NM

About The Position

Responsible for providing peer support services to members with behavioral health issues, psychiatric disorders, drug and/or alcohol dependence, and physical illnesses. The peer worker will act as a consumer advocate, provide information and support for consumers, and assist consumers in their recovery process.

Requirements

High school diploma or general education degree (GED)
Certification as a certified peer specialist in the state of New Mexico.
Maintain a clean driving record.
Submit to LCDF required background check, TB screen and drug testing.
Ability to learn and apply new skills; uses resources effectively
Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Ability to effectively use Electronic Health Records.
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Manages difficult or emotional patient situations; responds promptly to customer needs; solicits patient feedback to improve service.
Effective communication skills both verbal and written.
Establishes and maintains effective relations with coworkers and a group setting.
Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision.
Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Shows respect and sensitivity for cultural differences.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Provides care to patients within scope of work.
Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Dresses appropriately for position; keeps self well groomed.
Demonstrates persistence and overcomes obstacles.
Meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention.
Prioritizes and plans work activities; uses time efficiently; plans for additional resources; develops realistic action plans.
Demonstrates accuracy and thoroughness; monitors own work to ensure quality and completes work in a timely manner.
Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Responsibilities

Provide peer support services to members with behavioral health issues, psychiatric disorders, drug and/or alcohol dependence, and physical illnesses.
Act as a consumer advocate.
Provide information and support for consumers.
Assist consumers in their recovery process.