Acquisition Specialist

Ancira ChevroletSan Antonio, TX
Onsite

About The Position

Ancira Winton Chevrolet is seeking a motivated and customer-focused Acquisition Specialist to join our team. This role is responsible for responding to online and in-person customer inquiries related to vehicle trade-ins and acquisition opportunities, with the goal of delivering exceptional service and driving successful acquisition outcomes. The Acquisition Specialist is paid on a draw plus uncapped commission structure, with performance bonuses tied to accuracy, responsiveness, and results. This role partners closely with the Pre-Owned Sales Manager, Sales BDC Team, Service Department, and on-site Collision Center to identify and capitalize on acquisition opportunities.

Requirements

  • Quality-minded, coachable, and results-driven mindset
  • Strong communication and interpersonal skills
  • Ability to build trust and long-term customer relationships
  • Organized, detail-oriented, and comfortable using technology
  • Valid driver’s license with ability to meet insurability requirements
  • Must be legally eligible to work in the United States
  • Ability to pass pre-employment and random drug testing

Nice To Haves

  • Experience in Customer Service, Retail Sales, Service Advisor, Automotive Sales, Pre-Owned Sales, Recon, or Automotive Service preferred
  • Bilingual English/Spanish a plus, but not required

Responsibilities

  • Provide exceptional customer service by actively listening to and addressing customer inquiries related to trade-ins, vehicle values, and acquisition opportunities
  • Respond accurately and promptly to online and in-person customer inquiries
  • Conduct thorough vehicle walk-arounds with customers
  • Prepare accurate vehicle acquisition offers with management guidance
  • Guide customers toward the best available outcomes based on their needs
  • Utilize company-provided technology to establish vehicle values and track interactions
  • Collaborate with Sales BDC, Pre-Owned Sales, Service, and Collision Center teams to maximize acquisition opportunities
  • Maintain organized workflows and adhere to team principles and safety protocols

Benefits

  • Health, Dental & Vision Insurance
  • Disability Insurance, Life Insurance, and Mental Health Care
  • Paid Time Off
  • Paid Holidays
  • 401k with Employer Match
  • Employee Discounts
  • Employee Assistance Program
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