Acquisition Campaign Management-Business Banking Marketing- Vice President

JPMorgan Chase & Co.•Columbus, OH

1d•Hybrid

About The Position

Our department leads end-to-end acquisition across digital and direct mail, streamlining launches while ensuring full compliance and executional excellence. We build and empower a high-performing team that operates with speed, precision, and strong accountability. Through AI-enabled modernization, we enhance quality and drive measurable gains in direct-response outcomes. As an Acquisition Campaign Manager on the Business Banking marketing team, you’ll run the day-to-day rhythm of Business Banking acquisition campaigns—turning priorities into executable plans, coordinating partners and approvals, and launching across digital and direct mail with high quality and control. Each day blends hands-on problem solving (targeting, creative, production, workflow bottlenecks) with coaching your team and optimizing performance through test-and-learn. You will directly drive new customer growth while protecting the customer experience and meeting strict compliance standards. You’ll also help modernize how campaigns are delivered by applying automation and AI to improve speed, accuracy, and results.

Requirements

6+ years in acquisition marketing, campaign management, or multi-channel direct marketing (digital and/or direct mail)
Proven ability to manage multiple concurrent initiatives and prioritize effectively under tight timelines
Strong end-to-end campaign execution skills from planning through in-market optimization
Demonstrated people leadership capability (coaching, feedback, performance management, capacity planning)
Strong stakeholder management across matrixed partners and external agencies
Experience partnering with risk-facing teams (Legal, Compliance) and navigating formal approvals/controls
High attention to detail with disciplined documentation and audit-ready process rigor
Strong written and verbal communication; ability to influence and operate in ambiguity with accountability
Results orientation with a test-and-learn mindset to improve response and efficiency
Technology-positive, AI-forward mindset focused on improving speed, accuracy, and quality

Nice To Haves

Bachelor’s degree preferred
Financial services marketing experience
Agency-side campaign leadership experience
Experience supporting marketing transformation (tooling modernization, workflow redesign)
Hands-on exposure to automation and AI-enabled marketing workflows
Direct experience improving direct-response performance through testing and optimization
Experience managing print/production/fulfillment partners for direct mail

Responsibilities

Lead end-to-end acquisition campaign management across digital and direct mail
Translate acquisition priorities into executable campaign plans (audience, message, channel mix, testing)
Own campaign operating rhythm from planning through launch, optimization, and performance reporting
Direct internal and agency creative workflows from briefing to production-ready deliverables
Improve direct-response results through automation, simplification, and test-and-learn
Ensure accurate, seamless customer journeys and high standards for experience quality
Lead, coach, and develop direct reports; set norms for prioritization and delivery quality
Resolve escalations across targeting, production, workflow bottlenecks, and approvals
Partner with strategy, audience/list teams, and print/fulfillment to ensure execution readiness
Engage Legal/Compliance early; enforce procedures, documentation, and audit-ready records
Standardize tool and workflow usage to reduce rework and control gaps