Acoustical Sales Specialist

SRS Distribution•Southfield ASI, MI

5d•Onsite

About The Position

The Acoustical Sales Specialist enhances customers’ transactional experiences through expertise in acoustical products, technical support for customers and outside sales professionals, knowledge of market pricing and ERP system logic, and close coordination with Operations and Dispatch. The position strengthens communication between customers and operations and helps manage expectations throughout the sales cycle. The role serves as a product and sales resource, supports customer and sales-team technology, identifies market and project opportunities, and works with sales, operations, and management to secure business and improve customer service. It includes sales planning and target achievement, customer relationship development, training, and occasional outside-the-office customer contact.

Requirements

Ability to self-manage, show initiative, and be proactive.
Ability to communicate professionally, verbally and in writing, with coworkers and customers.
High school diploma or GED.
Three years of sales experience within the industry is preferred.

Nice To Haves

Bachelor’s degree.
Three years of sales experience within the industry.
Strategic thinking and the ability to develop and execute strategies aligned with corporate goals, growth opportunities, market trends, and customer needs.
Analytical skills to evaluate sales metrics, market data, and research findings and inform strategic decisions and sales-process improvements.
Customer relationship management skills, including understanding customer needs and delivering tailored solutions.
Collaborative teamwork skills.
Advanced negotiation skills for negotiating favorable supplier terms and improving product offerings and cost efficiencies.
Ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams.
Project management skills, including managing concurrent initiatives and delivering results efficiently and on time.
Organization and time-management skills to prioritize tasks and optimize productivity.
Adaptability and problem-solving skills in a fast-paced environment with multiple priorities.
Exceptional verbal and written communication skills for interacting with clients, internal teams, and stakeholders.
Customer-focused approach to service, relationship building, satisfaction, and loyalty.
Technical aptitude and digital literacy, including use of digital tools and computer applications to enhance sales strategies and customer engagement.

Responsibilities

Enhance relationships with customers and serve as a subject-matter expert and resource throughout the sales cycle.
Monitor market trends, competitor and project activity, and customer feedback; identify opportunities, refine sales strategies, and provide input for product enhancements.
Use and train others on sales-related technology and programs, including ERP, Website, Maxrecall, DQ, Portal, Job Tracking system, pricing files, and Excel.
Apply product and application knowledge to assist, review, and recommend appropriate products for General Contractors and customers’ specific applications.
Collaborate with Inside Sales staff, Outside Sales Representatives, and Sales Managers on sales approaches and strategies for securing customers and projects.
Participate in occasional joint customer sales calls or meetings with outside sales representatives, sales managers, or branch managers; make in-person connections with assigned customers or house accounts when required.
Cold call prospective opportunities, including General Contractors, Drywall Contractors, owners, and developers.
Showcase product performance using persuasive techniques to influence buying decisions.
Maintain customer accounts and long-term relationships to increase loyalty and repeat business.
Participate in training sessions and workshops for sales teams or customers to improve understanding of products and services.
Achieve sales targets by developing and implementing sales plans, monitoring progress, and taking proactive measures to meet or exceed revenue goals.
Collaborate with the sales team, operations, and management to improve operating practices and customer service.

Benefits

Competitive weekly or bi-weekly pay.
Discretionary bonuses.
401(k) with company match.
Employee Stock Purchase Plan.
Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
Medical, dental, and vision coverage.
Flexible spending accounts.
Company-paid life insurance and short-term disability.
Optional long-term disability.
Additional life insurance.