ACH Services Specialist

AmFirst • Birmingham, AL

15h

About The Position

The ACH Services Specialist is responsible for maintaining the ACH origination file for payment of in-house loans and ensuring timely processing. This role involves balancing daily ACH reports, processing stop-pay requests, sending/receiving ACH files to/from the Federal Reserve, handling death notifications and reclamations, and posting rejected items by daily deadlines. The specialist will also process and support Account to Account and bill pay processes, as well as Card Funding for new online accounts. Additionally, the role requires monitoring reports for member compliance, providing operational support for Treasury Management functions, assisting branches and backoffice departments with ACH inquiries, and reconciling assigned general ledger accounts. The position may also involve performing other job-related duties and serving as backup support to other positions.

Requirements

• One to three years of similar or related experience.
• Must be familiar with credit union policies and procedures.
• A high school education or GED.
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
• Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Capable of quick and accurate use of 10-key by touch.
• Proficiency in Microsoft Word and Excel.
• Must have strong verbal and written communication skills.
• Must have the ability to resolve errors and outages.
• Must be organized and have the ability to work with multiple priorities, coordinate team deadlines and exhibit good judgment.

Responsibilities

• Maintains the ACH origination file for payment of in-house loans and ensures that files are processed according to set timeline.
• Balances daily ACH reports; reviews and processes stop-pay requests; sends/receives ACH files to/from Federal Reserve for posting; processes death notifications and reclamations; posts rejected items by the required daily deadlines; sends returns to Federal Reserve daily.
• Process and support Account to Account and bill pay processes.
• Process and support Card Funding (fund new accounts opened via online).
• Monitor and review various reports to ensure member compliance with policy and procedures.
• Provides daily operational support for Treasury Management functions.
• Assist Branches/Backoffice departments with ACH inquiries via phone or email.
• Reconcile general ledger accounts assigned by Manager.
• Performs other job-related duties as assigned including serving as backup support to other positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED