ACH/ EFT Clerk
About The Position
Processes daily ACH and Share Draft activity, evaluates return activity, and monitors WHOA account usage and activity. This role requires adherence to all credit union policies, procedures, and regulations, including federal laws like Regulation CC, the Bank Secrecy Act, OFAC, and the USA Patriot Act/Customer Identification Act (CIP). The clerk will educate members on credit union policies and related laws, administer daily Fedline Advantage and Vizo processes for ACH and share drafts, and manage exception items. Responsibilities include processing batch control jobs, reviewing deceased/DNE reports, monitoring the WHOA program for account activity, maintaining cashier check registers, and answering inquiries related to ACH, drafts, and WHOA. The role also involves processing stop payments, voids, unauthorized transactions, wire/remittance transfers, and assisting with online Bill Payment inquiries. Additional duties include maintaining subsidiary ledgers, researching general ledger discrepancies, managing the member ACH origination database, adhering to records retention requirements, and completing month-end procedures. The clerk will also assist other accounting team members, participate in ACH education, review ACH rule changes, and maintain rule books. Occasional travel may be required, and the candidate must be bondable.
Requirements
- High school diploma and Associate’s Degree in Accounting or equivalent experience.
- Previous experience of 1 to 3 years with ACH processing and knowledge of the ACH rules preferred.
- Intermediate mathematical skills (calculations/concepts involving decimal and percentages).
- Ability to use a computer and adding machine, perform minor math calculations and general account reconciliations.
- Knowledge of basic accounting principles.
- Knowledge of credit union data processing system and credit union cash management policies and procedures.
- Knowledge of Microsoft Office programs.
- Excellent oral and written communication skills.
- Problem solving skills.
- Must be bondable.
Nice To Haves
- Previous experience of 1 to 3 years with ACH processing and knowledge of the ACH rules preferred.
Responsibilities
- Processes daily ACH and Share Draft activity.
- Evaluates return activity.
- Monitors WHOA account usage and activity.
- Follows all credit union policies, procedures, and requirements, in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP).
- Educates members on various credit union policies, procedures and related laws and regulations where applicable.
- Administers daily Fedline Advantage processes; upload/download daily ACH items received and originated.
- Administers Vizo processes; upload/download daily share draft files, view images for exception items or by member request.
- Processes all daily batch control jobs in the core processing system related to ACH / share drafts.
- Processes exceptions to these jobs systematically or manually.
- Reviews daily deceased/DNE reports and processes maintenance on deceased account records.
- Monitors WHOA program; reviews daily reports, reviews and monitors member accounts for WHOA, NSF and charge off activity.
- Maintains cashier check registers, including unpresented cashier check report.
- Answers inquiries pertaining to ACH/ drafts / WHOA program and cashier checks.
- Processes stop payments, voids and unauthorized transactions for ACH, drafts, and cashier checks.
- Processes/verifies wire/remittance transfer transactions through Fed-Line and Zephyr including OFAC searches.
- Assists with member inquiries with online Bill Payment transactions and exceptions.
- Maintains and monitors subsidiary ledgers.
- Researches and corrects any general ledger out of balance conditions.
- Maintains member ACH origination database.
- Maintains records retention requirements for ACH and drafts.
- Maintains adequate postage for daily operations.
- Completes applicable month end procedures.
- Assists other accounting team members as directed.
- Participates in various ACH education sessions annually.
- Reviews and reports on all ACH rule changes.
- Maintains current and updates applicable rule books annually.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
