ACH Processing Analyst

State Employees' Credit Union • Raleigh, NC

3d

About The Position

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Position Overview: The ACH (Automated Clearing House) Processing Analyst position is an entry-level position that processes various requests involving ACH transactions. They will learn how to navigate within our ACH processing software, PEP+ to assist branch, Member Services Support, and operations employees, along with members, and outside originators with ACH processing and research. They will collaborate with other departments and branches/Member Services Support in processing ACH returns and balancing the ACH system and associated General Ledger accounts.

Requirements

• HS Diploma or GED Required
• Must have basic computer skills.
• Attention to detail and accuracy is imperative.
• Excellent analytical and research skills.
• Proficient written and verbal communication skills.
• Must be able to cooperate and collaborate with coworkers and various levels of leadership and be cordial and professional in all interactions with members and coworkers in both on-site and remote work settings.
• Must be willing to engage in ongoing training and professional development.
• Must adhere to the work schedule and attendance policy established by manager.
• Should have experience working with MS Office Suite (Excel, Word, Outlook, PowerPoint).
• Sitting for prolonged periods
• Telephone for prolonged periods
• Computer for prolonged periods

Nice To Haves

• Associate Acceptable Fields of Study: Business, finance, or related field
• Desired Relevant Experience: 1 Year

Responsibilities

• Work rejected ACH credits in incoming files from the Federal Reserve Bank and internal departments.
• Prepare tickets and key manual returns of ACH debits/credits per BMC Helix IT Service Management or Originating Depository Financial Institution requests.
• Process and respond to Member Access messages directly from members regarding ACH disputes.
• Work 10-7 shift – consolidation of daily tickets and processing of Another Chance returns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees