ACE Hardware Sales Associate

Niemann Foods•Edina, MN

About The Position

The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and handles customer transactions in a quick and friendly manner while providing genuine customer care. The role supports store sales by acknowledging customers, helping meet their project needs, and promptly resolving concerns. It also includes processing deliveries and back stock, answering phone calls, completing assigned fixed activities, and helping maintain and clean the store. The position has no supervisory responsibilities. Requirements may vary by store location, and Niemann Foods Management may add to or change position requirements.

Requirements

  • Some hardware knowledge.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence.
  • Present information and respond to questions from customers or associates.
  • Understand basic math concepts, including addition, subtraction, division, and multiplication.
  • Friendly demeanor and excellent people skills.
  • Good organizational skills and quick reaction/response time.
  • Ability to regularly stand, walk, use hands to handle or feel, reach with hands and arms, communicate, and lift or move up to 25 pounds.
  • Ability to frequently climb, balance, stoop, kneel, crouch, and lift or move up to 50 pounds.
  • Ability to occasionally sit, lift overhead, crawl, smell, and lift or move up to 100 pounds.
  • Close-distance vision, ability to adjust focus, and ability to distinguish colors.
  • No supervisory responsibilities; no required certifications, licenses, or registrations.

Nice To Haves

  • Recommended equipment: slip-resistant shoes with closed toe and heel, safety cutter knives, apron, and uniform per store policy.

Responsibilities

  • Acknowledge customers, help meet their project needs, and resolve concerns quickly to drive store sales.
  • Process and stock deliveries and back stock.
  • Build and fill displays.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of tender and coupons properly.
  • Process and be accountable for other services handled at the register.
  • Answer incoming phone calls using proper phone etiquette.
  • Perform assigned fixed activities.
  • Assist with store maintenance and cleaning.
  • Follow all store and department policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Flexible spending accounts for medical and dependent care
  • Life insurance
  • Voluntary benefits
  • Paid time off
  • Retirement plans
  • Employee assistance program
  • DailyPay access to earnings
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