Accumulator Claims Coordinator - US Remote

NTT DATA • Houston, TX

3d • Remote

About The Position

NTT DATA, Inc. currently seeks an Accumulator Coordinator to join our team working Remotely 100%. Our client is one of the leading Health Plans in the US providing services in multiple states. The NTT Business Process Outsourcing (BPO) team offers end-to-end administrative services to help streamline operations, improve productivity, and strengthen cash flow to help our customers stay competitive and improve member satisfaction. Using multiple sources, this position will update member's out of pocket expenses based on their benefit and accumulator calculation.

Requirements

• High school Diploma or equivalent.
• 3+ years of healthcare experience.
• 5+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web-based applications.
• 5+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
• 3+ deeper experience using Excel.
• Ability to type 40 WPM.
• Required schedule availability for this position is 8 hours between Monday-Friday (08:00am to 08:00pm CST/EST).
• The shift timings can be changed as per client requirements.

Responsibilities

• Use multiple sources in researching the potential and calculating member accumulators.
• Update Accumulator Application according to Standard Operating Procedure (SOP).
• Take up additional training/ new assignments or projects that may come up as per client needs.
• Meet/ exceed required performance measures such as quality and productivity standards.
• Meet/ exceed process SLAs.
• Successfully complete the required regulatory and compliance requirements such as the HIPAA.
• Successfully complete all organizational and client training requirements.
• Understand how work impacts results for their area as well as other processes.
• Demonstrate knowledge of internal operations and develop relationships to facilitate workflow.
• Knowledge of related regulations and standards.
• Strong understanding of current processes and procedures and may identify opportunities for improvement.

Benefits

• The starting hourly range for this remote role is $18.00 - 20.00.
• This position may also be eligible for incentive compensation based on individual and/or company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED