This position is responsible for leading overall advertiser relationships and strategy, including account planning and direct agreements. The goal is to deliver sustained revenue growth through strategic partnerships and expanding product adoption across client divisions by building deep relationships with advertisers and agencies through trust, data-driven insights, and industry expertise. The role involves managing complex customer relationships and initiatives with significant impact, working with upper-tier accounts where objectives and decision-makers may not be clearly defined. It also requires leading cross-functional customer teams to establish clear goals and alignment, providing strategic guidance through category-level insights and relevant recommendations. The position demands managing complex stakeholder dynamics and navigating challenging organizational structures, necessitating effective communication with senior leadership through polished presentations and documentation. Additionally, the role involves developing and sharing best practices across their vertical, addressing non-standard escalations while maintaining relationships, and requires both tactical and strategic thinking focused on delivering long-term solutions while maintaining strong client relationships. The position also entails leading initiatives spanning multiple regions or organizations, contributing to team development through mentoring and knowledge sharing, and advocating for customer needs within Amazon while balancing business objectives and stakeholder relationships.
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Job Type
Full-time
Career Level
Senior