Accreditation Assistant

Jacksonville Jaguars•Jacksonville, FL

2d•Onsite

About The Position

This position will work closely with multiple Jaguars departments and stadium partners to manage our gameday accreditation platform and print all gameday credential requests. The ideal candidate for this position will be highly organized, detail-oriented, have a keen sense of accountability and will have a passion for operational excellence. Proven experience in team or venue operations, public relations, or accreditation for major events is a plus. This part-time, game day position will last throughout the Jaguars 2026-2027 season.

Requirements

Available for two or three training courses during the summer
Available for all the Jaguars home games played at EverBank Stadium, including preseason, postseason games and additional events held at EverBank Stadium
Must be able to work in a fast-paced environment
Available to work nights, weekends, and holidays if necessary
Must be 18 years or older
Must be able to lift and carry up to 50 lbs.
Must be able to stand and walk for extended periods of time.

Nice To Haves

Previous customer service experience
Proficiency in all Microsoft Office platforms

Responsibilities

On gamedays, responsible for organizing, printing, and distributing gameday credentials
Assist in the management of the Jaguars accreditation system, Accredit, to ensure seamless experience for system users and credential requestors
Work with department credential contacts, stadium counterparts, external vendors, and media outlets to ensure timely and accurate submission of gameday credential needs
Assist in the registration process of game day credential requests
Create and maintain resources related to the credential request process and general credential polices
Maintain credential printer and quality of printed credentials
Must have the ability to anticipate needs, assess situations and act accordingly
Strong verbal communication skills
Problem-solving skills and the ability to remain calm under pressure
Perform individual duties as assigned