Accounts Review Specialist

Elderwood•Buffalo, NY

1d•Onsite

About The Position

The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!

Requirements

High School Diploma or equivalent required
1+ years experience in private collections preferred
Highly organized
High attention to detail
Ability to meet deadlines, multi-task and prioritize
Ability to handle confidential information with professional discretion
Exceptional communication skills both verbal and written including negotiation skills
Ability to provide professional customer service by both phone and email

Responsibilities

Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
Review outstanding private, Medicaid pending and third party balances per AR Aging.
Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills.
Note & document conversations for AR Aging reviews.
Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up
Maintain the current status of accounts sent to collection agency and attorneys once escalated.
Coordinate accounts identified for write off or adjustment and obtain approvals.
Assist with daily mail as needed for AR team.