Accounts Receivables Team Lead

UnitedHealth Group•Tampa, FL

3d•$24 - $43•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. This employee works with a specific department coordinating work with the Operations Manager, other Team Leads and the team to achieve goals.

Requirements

High School Diploma/GED
Must be 18 years of age or older
3+ years of AR work experience
Comprehensive knowledge of the A/R process
Epic experience with Professional Billing
Working knowledge of California payers/insurances
Ability to work full-time (40 hours/week) Monday - Friday.
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm local time.
It may be necessary, given the business need, to work occasional overtime
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Organized
Detail Oriented
Ability to multi-task
Work well with others
Computer literate

Nice To Haves

Healthcare and / or insurance billing, processing or customer service

Responsibilities

Assist Operations Manager with projects, provides support, conducts staff audits and trains staff on AR Follow-up functions.
May assist with AR Follow up of outstanding A/R all payers and/or including resolution of denials, handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability.
Responsible for working EDI transactions and ERA files, including reconciling carrier submissions, edits and rejection reports.
May serve as a back-up for data entry, payment posting and reconciliation.
Ability to research and resolve accounts appearing on Aged AR Report, Payment and Credit Balance reports as directed by management making appropriate decisions on accounts to be worked to maximize reimbursement.
Responsible for review and approval of Refunds and RFIs- request for additional information as needed.
Meet productivity standards as outlined in client metrics
Identify any issues or trends and bring them to the attention of management team
Work on special projects as assigned
Train others and Q/A work of others as assigned
Other duties as assigned
AR Follow up of outstanding A/R all payers and research and resolve accounts appearing on Aged AR Report