Accounts Receivable Supervisor

Adams Group Inc.•Sacramento, CA

5d•$72,000 - $80,000•Onsite

About The Position

The Accounts Receivables Supervisor plays a critical role in managing and resolving complex and delinquent customer accounts. This position requires strong analytical skills, sound judgment, and the ability to navigate challenging situations with professionalism and initiative. The Supervisor will work closely with Accounts Receivables Manager to ensure timely resolution of payment issues and to implement strategies that maintain account health.

Requirements

Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience).
2–5 years of experience in accounts receivable, credit and collections, and trade rebates.
Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas).
Experience with ERP systems (Microsoft Dynamics 365 preferred).
Familiarity with rebate management processes and tools
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to manage high-volume transactional data accurately and efficiently.
Strong communication skills with the ability to work cross-functionally and with external customers.
Hands-on, roll-up-your-sleeves mindset with the ability to independently troubleshoot and resolve issues.
Strong organizational and time-management skills.
High ethical standards and ability to handle sensitive financial and customer information confidentially.

Nice To Haves

Experience in manufacturing, food, or commodity-based industries preferred.
Experience with ERP systems (e.g., Dynamics 365) and rebate management tools

Responsibilities

Investigate and resolve discrepancies related to invoices, payments, customer deductions, and short pays.
Communicate directly with customers to resolve payment issues and negotiate payment plans while maintaining a professional and diplomatic approach.
Maintain accurate and up-to-date billing records and documentation.
Analyze customer trade rebate agreements, including volume-based, promotional, and contractual rebates.
Calculate, track, validate, and reconcile rebate accruals and settlements on a periodic basis.
Assist the invoicing team by reviewing customer orders, contracts, pricing, discounts, taxes, and payment terms to ensure billing accuracy.
Ensure compliance with company policies, internal controls, and applicable industry regulations related to billing and collections.
Provide regular status updates, metrics, and issue escalation reports to leadership.
Serve as an escalation point for complex accounts and high-risk customer balances.
Support external audit requests by preparing documentation and explanations.