Accounts Receivable Specialist

Demco, Inc. • Madison, WI

38d • Hybrid

About The Position

Demco is now accepting applications for a full-time Accounts Receivable Specialist to join our team at our Madison, Wisconsin facility. This is an onsite position with a Monday through Friday day shift, with an option for hybrid work environment following successful onboarding. Join an exceptional team that supports our education and library customers, ensuring they have the necessary tools to process invoices effectively.

Requirements

• An Associate’s degree in Accounting or equivalent work experience.
• 2+ years of accounts receivable experience, with a focus on collections and a comprehensive understanding of the full AR process.
• Strong problem-solving skills and the ability to think on your feet.
• A proactive approach to anticipating and meeting the needs of customers and team members.
• Effective communication skills.
• Proficiency in MS Office, with intermediate Excel skills.
• The ability to multi-task in a fast-paced environment.

Nice To Haves

• MD-Dynamics ERP experience is a plus.

Responsibilities

• Provide professional assistance to customers regarding AR-related questions.
• Apply payments, process credits and rebills, generate proforma invoices, and apply exemption certificates to customer accounts.
• Reconcile AR accounts against daily reports.
• Research and resolve account discrepancies for both internal and external customers.
• Process sales tax returns.
• Release applicable A/R holds on incoming orders.
• Review creditworthiness, establish payment terms, and investigate potentially fraudulent orders.
• Make collection calls and take necessary collection actions.
• Assist with audit requests.
• Perform daily, weekly, and monthly tasks related to audits, reconciliation, and balancing.

Benefits

• Comprehensive insurance options
• Paid time off including 10 paid holidays and paid volunteer time
• 401(k) match
• Opportunities for personal and professional growth
• Our team enjoys a collaborative work environment that’s fun, autonomous, and celebrates your efforts to become a subject matter expert in your role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees