Accounts Receivable Specialist

Mountainside Treatment Center • New York, NY

20h • $22 - $26

About The Position

The Accounts Receivable Specialist is responsible for managing and resolving outstanding accounts receivable for Mountainside Treatment Center. This position involves proactive follow-up on unpaid claims, working closely with insurance companies, and ensuring timely collections. The ideal candidate will possess strong communication skills, attention to detail, and the ability to handle sensitive financial information.

Requirements

• High School diploma or equivalent required. Associate’s or Bachelor’s degree preferred
• Minimum 3 years experience in Accounts Receivable required
• Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred
• Knowledge of billing regulations and compliance requirements preferred
• Excellent communication and interpersonal skills, with the ability to interact with clients, families, and healthcare professionals in a courteous and professional manner.

Responsibilities

• Review and analyze client accounts to identify outstanding balances
• Initiate contact with insurance companies and clients to resolve unpaid claims.
• Utilize various communication methods, including phone calls, emails, and letters to follow up on outstanding balances.
• Investigate and resolve insurance claim denials and discrepancies.
• Require resubmission of corrected claims as needed and ensure proper documentation.
• Collaborate with billing to address any billing errors or issues.
• Maintain accurate and up-to-date records of all collection’s activities and communications.
• Update clients account information as necessary.
• Keep a list of accounts that require management assistance and bring this up during weekly check ins
• Provide exceptional customer service to clients and their families regarding billing and payment inquiries.
• Address and resolve clients concerns and questions in a professional and empathetic manner.
• Adhere to all relevant laws, regulations, and company policies regarding client confidentiality and billing practices.
• Stay informed about changes in insurance policies and regulations effecting collections.

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED