Accounts Receivable Specialist

ContingentCrew • Atlanta, GA

6d • $23 - $25 • Hybrid

About The Position

The Accounts Receivable Specialist III will communicate with previous clients and customers to request and collect payment and arrange payment plans. They will be highly engaged with customers to obtain information and payment and with internal team members to explain customers' payments plan/status.

Requirements

• High School diploma and 1-3 years’ experience in B2B collections, with 1-3 preferably in the Mass merchandiser / national chain (grocery / drug – pharmacy / other) space; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of: Accounting Software – Oracle AR Internet Software – Browsers and search engines Spreadsheet Software – Microsoft products Miscellaneous – 9ci, Salesforce, CCAAS, Experian, Fintech, Icontol, Banking software

Nice To Haves

• Associates degree or higher preferred and 1 plus years of job-related experience preferred.
• NACM Certification preferred.

Responsibilities

• Interact with customers to collect money; liquidate working capital in an efficient manner.
• Develop relationships with customers to determine and address what they need to execute a payment or for to secure a payment.
• When/as collecting money from customers, request appropriate remittance details and forward to cash team so that can apply cash correctly.
• Leverage cross functional relationships to provide answers to customers and/or internal stakeholders on the status of orders, payments, pricing, credit, etc.
• May perform some cash applications duties to ensure that money gets in the bank (e.g., taking credit card payment when open invoices and hasn't been paid).
• Explain to internal customers (e.g., salesperson) why an order can't ship, why can't reach customer, reasons for lack of payment.
• Provide next steps/brief answers to driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available)
• Work collaboratively with other internal team members and customers as needed to obtain required information from and share results with appropriate stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED