Accounts Receivable Specialist

HOA Talent•Reston, VA
•$20 - $26•Hybrid

About The Position

This role focuses on the owner-ledger side of association accounting. Responsibilities include posting payments, billing assessments, managing delinquencies, and addressing balance inquiries from homeowners, managers, and attorneys. Accuracy in this role is crucial for community cash flow and owner trust.

Requirements

  • 2+ years of accounts receivable experience
  • Experience posting high-volume payments, including lockbox and ACH/direct debit
  • Experience with late fees, delinquency tracking, and collections processes
  • Intermediate to advanced Excel skills
  • Strong attention to detail and comfort following standard procedures
  • Customer service experience handling account and balance inquiries

Nice To Haves

  • HOA, condo, or community association accounting experience
  • Jenark, Homewise, CINC, Vantaca, Caliber, or TOPS experience
  • Resale certificate or estoppel processing
  • Associate degree in accounting or a related field

Responsibilities

  • Post lockbox, credit card, ACH/direct debit, and scanned check payments to owner accounts in Jenark
  • Post recurring assessments monthly or quarterly, update annual assessment amounts, and generate community invoices and coupon books
  • Charge late fees, send late and collection letters, refer delinquent accounts to collections, and post legal fees
  • Complete resale and estoppel requests in Homewise, provide balance information, and process settlements and new owner records
  • Process refunds, returned and rejected payments, prepaids, write-offs, and foreclosed properties
  • Set up new communities in the AR module with beginning balances and maintain direct debit enrollments
  • Complete the monthly Schedule A and maintain accurate AR records
  • Respond to homeowner, community manager, and attorney inquiries by phone, email, and walk-in
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