Accounts Receivable Specialist
About The Position
MacDonald-Miller Facility Solutions (“MacMiller”) makes buildings work better as the Northwest’s leading mechanical contracting firm, designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,600 employees across 15 offices, the company offers a breadth and variety of work. MacMiller has a well-respected history of exceeding customer expectations and executing with distinction. Their services include new construction, special projects (retrofits and mechanical repairs), service (preventative maintenance and emergency response), building performance (control systems, fault detection, energy services, and remote monitoring), and energy & sustainable solutions (design-build energy-efficient solutions). The company culture is built on Collaboration, Dedication, Safety, Community, Innovation, and Fun. MacMiller is seeking a detail-oriented and proactive Accounts Receivable Specialist to join their Accounting Team. This role will focus on managing collections, supporting cash application processes, building strong relationships with customers to support timely payments and reduce outstanding receivables, and ensuring accurate documentation.
Requirements
- Detail-oriented and proactive.
- Experience in managing collections.
- Ability to build strong relationships with customers.
- Proficiency in ensuring accurate documentation.
- Experience with cash application processes.
- Ability to identify, investigate, and resolve disputed invoices or billing issues.
- Experience generating and analyzing aging reports.
- Experience assisting in month-end closing activities, including reconciliation of AR accounts and preparation of reports.
- Ability to maintain and update process documentation.
- Ability to recommend and help implement improvements to AR and collection processes.
Responsibilities
- Proactively manage the collections process, including contacting customers via phone, email, and mail to follow up on outstanding invoices.
- Consistently maintain or reduce days in billing outstanding for responsible accounts to an average of 45 days or less.
- Keep the invoices over 60 plus days to lower than 15% of overall outstanding receivables.
- Work closely with the cash application team to ensure payments are properly applied and discrepancies are resolved in a timely manner.
- Maintain accurate and up-to-date records of all collection activities, payment agreements, and communications with customers.
- Identify, investigate, and resolve disputed invoices or billing issues in collaboration with internal departments.
- Generate and analyze aging reports to prioritize collection efforts and escalate accounts as necessary.
- Assist in month-end closing activities, including reconciliation of AR accounts and preparation of reports.
- Develop and maintain positive relationships with customers, serving as a key point of contact for account-related inquiries.
- Maintain and update process documentation.
- Recommend and help implement improvements to AR and collection processes for better efficiency and control.
- Other tasks as assigned by the manager.
Benefits
- Medical, dental, vision for employees (coverage available for dependents for shared premium).
- 401k retirement plan including Company matching.
- Vacation and Sick Compensation (PTO), and Holiday Pay!
- Disability income protection including short term and long-term disability.
- Employee and dependent life insurance.
- Wellness Program.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
