Accounts Receivable Specialist

Thermacell Repellents, Inc.Bedford, MA
1dRemote

About The Position

Thermacell Repellents, Inc. is on a mission to liberate people who love the outdoors from the harmful effects of insects. Thermacell makes the world’s leading zone mosquito repellent, using our proprietary technology to create a zone of scientifically proven protection up to 20ft so people and pets can enjoy their time outdoors. Founded in 1999 and based outside of Boston in Bedford, Massachusetts, Thermacell has an ever-expanding product line and is trusted by over 6 million consumers worldwide to provide protection for outdoor events from backyard nights to rugged camping weekends. We aim to change the way people repel insects, through our award-winning products, disruptive innovation, and expanding distribution across multiple retail & e-comm channels in over 30 countries across the globe. Thermacell is a wholly owned subsidiary of a privately held global consumer products company and operated independently. Thermacell is home to 125+ full-time employees across three U.S. hubs — Bedford, MA (Corporate Headquarters), Buford, GA (Manufacturing & Distribution), and Hampton, FL (Science & Research Center) — and is expanding its footprint in the UK & Europe. ROLE PURPOSE: We are looking for a dedicated Accounts Receivable Specialist to join our Finance team. This person will play a key role in supporting accounts receivable processes and ensuring effective cash flow management. This role is responsible for accurate financial record-keeping, driving collections, and building strong cross-functional relationships. The ideal candidate has excellent analytical and problem-solving skills, strong attention to detail, and the ability to understand the broader organizational impact of financial transactions. STATUS: Exempt WORKING HOURS: Typically between 8-5 pm M-F WORK LOCATION: Remote (in area within commuting distance to our Bedford, MA facility). In-person attendance required approximately 1-2x/month as required by the business. Please note: This position is not eligible for work authorization sponsorship by the company now or in the future. Candidate must be authorized to work for any employer in the United States on a full time basis.

Requirements

  • Minimum 5 years of progressive Accounts Receivable experience.
  • Demonstrates meticulous attention to detail and a high degree of accuracy when handling financial transactions.
  • Strong organizational skills; able to handle multiple tasks and meet deadlines in a fast-paced setting
  • Proficient in accrual accounting principles, encompassing the accurate recording and reconciliation of accrued deductions.
  • Effective communication skills for interacting with customers and colleagues at all levels.

Nice To Haves

  • Experience with NetSuite ERP, SPS Commerce, Walmart Retail Link and Supplier One Portals, Amazon Vendor Central and Seller Central Portals, are preferred but not required.
  • Experience with credit card vendors (Amex, MC, & Visa) as well as other payment instruments (Paypal, Affirm, Shopify, Google Pay, Apple Pay) preferred but not required.
  • Working knowledge of EDI preferred but not required.
  • Advanced skills in Microsoft Excel (pivot tables, CSV uploads) and Office applications are preferred.
  • Proven experience in reconciling customer accounts using Netsuite (ERP) and effectively addressing any differences found among purchase orders, sales orders, invoices, and payments.
  • French proficiency is helpful but not mandatory.

Responsibilities

  • Issue precise invoices promptly to facilitate efficient billing operations.
  • Manage key accounts, including Walmart US & CA, Club Accounts (Costco & BJ’s), Mass Merchants (QVC), and Canadian clients.
  • Collaborate with internal departments—Sales, Finance, and Customer Support—to resolve billing discrepancies, chargebacks, deductions (trade rebates and promotions), and disputes.
  • Monitor accounts receivable aging and provide weekly updates on outstanding balances, ensuring timely follow-up on overdue payments to sustain optimal cash flow.
  • Foster strong customer relationships to support payment compliance and client satisfaction.
  • Process incoming payments and reconcile accounts on a daily basis to maintain accuracy in financial records.
  • Assist the Global AR Manager in cash forecasting activities.
  • Utilize financial ERP platforms (e.g., NetSuite) to optimize AR workflow and reporting functions.
  • Deliver accurate AR data and reports to support month-end and year-end closing processes.
  • Provide assistance to the Global AR Manager during audit procedures.
  • Maintain well-documented Standard Operating Procedures (SOPs).
  • Support the Global AR Manager with credit reviews for new customer accounts.
  • Ensure compliance with company policies and industry regulations.

Benefits

  • Compensation for this position will include a competitive base salary and an Annual Target Bonus opportunity. Details provided separately.
  • We are proud to offer a competitive & valuable benefits package that enables you to protect your health, your family, and your way of life. It includes best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums. Thermacell pays for the first half of your medical deductible through our Health Reimbursement Account for PPO & HMO Plans as well as contributes to your Health Savings Account if you enroll in the HSA plan. Long & Short-term Disability & Group Term Life insurance is also available at no cost to you.
  • Paid time off for this position will consist of accrued vacation at a competitive level, along with 11 Holidays and a day off for your Birthday! 40 hours of wellness time is also available on your first day of employment. Additionally, a company shutdown period is offered for one week between Christmas and New Year’s Day where the majority of business operations pause, and employees are encouraged to rest and recover together. Critical functions may require limited coverage to ensure business continuity.
  • Additionally, you will have access to a variety of additional benefits such as vision, supplemental life, critical illness, Medical Flexible Spending Account, Dependent Care Flexible Spending Account, accident, SecureSave savings account, Employee Assistance Program, product benefit, wellness benefit, financial coaching and pet insurance for your furry family members! You can find all these details and more in our benefits guide along with additional discounts. You will be eligible for the employer 401K match up to 4% after completing one year of service.
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