Accounts Receivable Specialist

Dans Overhead Doors & More Acquisition LLCNorth Liberty, IA
9dOnsite

About The Position

In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management.

Requirements

  • Experience: 3-5+ years in accounts receivable, finance, or related roles.
  • Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills.
  • Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting.
  • Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams.

Nice To Haves

  • Familiarity with AIA billing is preferred but not required.

Responsibilities

  • Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts.
  • Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices.
  • Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships.
  • Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs.
  • Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data.
  • Credit Management: Monitor credit risk, and ensure compliance with credit policies.
  • All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support.

Benefits

  • Competitive hourly pay
  • Medical, dental, and vision insurance with multiple plan options
  • Short- and Long-Term Disability
  • Employer-paid Life Insurance with buy-up options
  • Accident Care
  • Hospital Indemnity
  • 401(k) with Employer Match
  • Generous Paid Time Off (PTO)
  • Paid Holidays
  • Team Member Recognition & Reward Programs
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