Accounts Receivable Specialist

Q-Lab CorporationWestlake, OH
12dHybrid

About The Position

Q-Lab Corporation is currently seeking an Accounts Receivable Specialist. Reporting to the Credit/Accounts Receivable Manager, this role is responsible for maintaining customer A/R aging and performing collections on delinquent accounts as well as processing customer invoices. This position will work directly with customers on short-pays, customer returns, disputes, credit issues, and other billing-related items.

Requirements

  • High School Diploma or GED
  • 3-5 years in commercial collections and credit
  • Intermediate skills in operating accounting systems, Excel, and typing
  • Proficient in Microsoft Office
  • Ability to prioritize and work efficiently
  • Strong people skills and ability to communicate in both verbal and written formats

Nice To Haves

  • Experience in working with online customer billing portals
  • Positive attitude and willingness to learn

Responsibilities

  • Maintain customer A/R aging and perform collections on delinquent accounts
  • Process customer invoices daily customer in ERP billing system and ensure proper delivery of invoices via email, online customer billing portal, etc
  • Process customer credit card transactions as needed
  • Work directly with customers and our company order desk on short-pays, customer returns, disputes, credit issues and other billing-related items
  • Complete special projects related to accounting, billing and collections as needed

Benefits

  • Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.
  • A Northeast Ohio Top Workplace environment – 11 years running!
  • A proven track record of success.
  • Excellent compensation package including profitability bonus and company-funded retirement plan.
  • Comprehensive benefits: Health, Vision, Dental, Disability and Life.
  • Generous Paid Time Off, and Holidays.
  • Flexible, hybrid work schedule.
  • Fun, friendly working atmosphere!
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