Accounts Receivable Specialist

HOA Talent•Reston, VA

8d•Hybrid

About The Position

The Accounts Receivable Specialist will own the owner-ledger side of association accounting. This includes posting payments, billing assessments, managing delinquencies, and answering balance questions from homeowners, managers, and attorneys. Accuracy in this role directly affects each community's cash flow and owners' trust in their association.

Requirements

2+ years of accounts receivable experience
Experience posting high-volume payments, including lockbox and ACH/direct debit
Experience with late fees, delinquency tracking, and collections processes
Intermediate to advanced Excel skills
Strong attention to detail and comfort following standard procedures
Customer service experience handling account and balance inquiries

Nice To Haves

HOA, condo, or community association accounting experience
Jenark, Homewise, CINC, Vantaca, Caliber, or TOPS experience
Resale certificate or estoppel processing
Associate degree in accounting or a related field

Responsibilities

Post lockbox, credit card, ACH/direct debit, and scanned check payments to owner accounts in Jenark.
Post recurring assessments monthly or quarterly, update annual assessment amounts, and generate community invoices and coupon books.
Charge late fees, send late and collection letters, refer delinquent accounts to collections, and post legal fees.
Complete resale and estoppel requests in Homewise, provide balance information, and process settlements and new owner records.
Process refunds, returned and rejected payments, prepaids, write-offs, and foreclosed properties.
Set up new communities in the AR module with beginning balances and maintain direct debit enrollments.
Complete the monthly Schedule A and maintain accurate AR records.
Respond to homeowner, community manager, and attorney inquiries by phone, email, and walk-in.

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