Accounts Receivable Specialist

Servpro•Monticello, MN

6d•Onsite

About The Position

The Accounts Receivable Specialist is responsible for managing and collecting outstanding customer payments, maintaining accurate financial records, and ensuring timely billing and cash flow for the organization. This is a full-time, Hourly position. Working hours vary between 8:00 a.m. and 5:00 p.m., Monday–Friday, with a 40 hours per week minimum.

Requirements

High school diploma/GED, college degree preferred
3-5 years collection experience
Experience working in call center
Advanced Excel knowledge and ability to create and review complex spreadsheets
High attention to detail

Responsibilities

Generate and send invoices to customers accurately and on time
Provide accounts receivable, credit and collections support, collection efforts on 30/60/90 past due accounts
Provide legal support on special collections involving travel to site or court appearance as required
Promptly and accurately respond to billing questions and issues raised by the customers, sales team, and management
Provides external reporting and responds to questions and inquiries from all departments. Works closely with the respective parties to ensure all relevant information is communicated, assist with identifying problems and offer suggestions for improvements
Monitor accounts to identify outstanding balances
Follow up with customers on overdue payments via phone, email and written correspondence
Apply payments to customer accounts and reconcile discrepancies
Maintain accurate records of all receivable transactions
Prepare aging reports and assist with financial reporting
Resolve billing issues and customer inquiries
Collaborate with sales and customer service teams to resolve payment issues
Assist with month-end closing processes
Ensure compliance with company policies and accounting standards