Accounts Receivable Specialist - Home Medical Equipment

Mercy Health BSMH•Columbus, OH

About The Position

Performs all duties related to Medicare, Medicaid and insurance coverage verification and negotiating of rates, claims, processing, and collections.

Requirements

High School Diploma/ GED required
Computer skills
Verbal communication skills
Written communication skills

Nice To Haves

Previous experience in medical, billing or related fields
Medical terminology
ICD10 codes
HCPC codes

Responsibilities

Verify eligibility, obtain benefit quotes, authorizations for services, negotiates reimbursement as appropriate, notify patients of coverage criteria and verify qualifications are met for reimbursement by individual payor guidelines.
Prepares daily cash deposits for posting, updates cash log, verify payment accuracy, post payments, and determine appropriate contractual adjustments, deductibles and co-pays. Researches and processes refunds, returns and bad checks.
Confirm revenue generated accurately. Audit charges/claims for qualifications by the appropriate payor's guidelines. Submit claims electronically or by paper according to payor's specifications and filing limits. Update all HCPC codes, modifiers, ICD10 codes according to payor's requirements.
Review and process unpaid claims for assigned accounts. Work and track denials and all correspondence from assigned payors. Prepare formal appeals according to payor's specifications. Monitor appropriate reimbursement based upon contractual agreements and fee schedules. Obtain necessary documents from patient's medical records. Identify and adjust ineligible revenues, contractuals and uncollectibles/bad debts. Responsible for the timeliness of payments and minimizing the risk of uncollectibles/bad debts based upon industry standards.
Calls and/or mails correspondence, statements and invoices to customers as necessary in order to update accounts. Maintain patient account notes with all correspondence, calls or any activity on the account. Receive calls and explain coverage criteria and the calculations of the charges.
Performs month end close functions including financial, tracking and productivity reporting.
Complies with guidelines specific to accounts receivable policy and procedures, regulatory bodies, payor sources, individual company's policy and procedures and other appropriate sources. Maintain knowledge on payor requirements and guidelines.
Maintains knowledge of products and services available through the department and other associated organizations.
Protects confidentiality of information. Follow guidelines for the release of medical information.