Accounts Receivable Specialist

UG2 • Boston, MA

6h

About The Position

The Accounts Receivable Specialist is responsible for managing the full spectrum
of accounts receivable activities for UG2 Facilities Management Services,
ensuring accurate and timely cash application, payment processing, and
reconciliation. This role works closely with the finance, operations, and
customer service teams to maintain strong cash flow, accurate financial records,
and positive client relationships.

Requirements

• Associate or Bachelor’s degree in Accounting, Finance, or related field preferred.
• 2+ years of accounts receivable or cash application experience, preferably in service-oriented or facilities management industries.
• Proficiency with accounting software (e.g., SAGE/Intacct, QuickBooks, SAP, Oracle, or similar ERP systems).
• Strong attention to detail and accuracy in financial data processing.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Nice To Haves

• Proactive problem solver with a continuous improvement mindset.
• Team-oriented with the ability to collaborate across departments.
• Strong organizational and analytical skills.

Responsibilities

• Cash Application: Accurately apply incoming payments (checks and ACH) to customer accounts, ensuring proper allocation against invoices.
• Lockbox Processing: Manage lockbox payments, including retrieval, posting, and reconciliation of payments received through the bank.
• ACH Application: Process and apply Automated Clearing House (ACH) payments efficiently and accurately.
• Customer Communication: Serve as a point of contact for internal and external customer inquiries related to billing and payments, resolving discrepancies promptly.
• Reporting: Prepare cash application summaries, and other ad-hoc financial reports for management review.
• Process Improvement: Identify and recommend improvements to AR processes to increase efficiency and reduce errors.
• Compliance & Controls: Ensure adherence to company policies, accounting standards, and internal controls in all AR activities.
• Collaboration: Work closely with internal teams including Finance, Operations, and Client Services to resolve billing and payment issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree