Accounts Receivable Specialist
Surge Staffing•Columbus, OH
•Onsite
About The Position
We are looking for an experienced and detail-oriented Accounts Receivable Specialist to join our Headquarters team. In this role, you will be responsible for managing collections, following up on outstanding accounts receivable, resolving billing and credit issues, and maintaining strong relationships with our clients. The ideal candidate is comfortable making collection calls, working toward goals, solving problems, and communicating professionally with customers and internal teams.
Requirements
- Proven experience as an Accounts Receivable Specialist or in a similar role.
- Strong knowledge of billing and accounts receivable procedures.
- Knowledge of collection techniques, laws, and regulations.
- Strong written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Strong problem-solving and critical-thinking abilities.
- Ability to work comfortably with collection and performance goals.
- Strong attention to detail and organizational skills.
- Ability to accurately perform basic mathematical calculations.
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- High school diploma or equivalent.
Nice To Haves
- Associate's or bachelor's degree in accounting, finance, business, or a related field.
Responsibilities
- Monitor customer accounts and identify outstanding receivables.
- Conduct outbound collection calls and follow up with clients regarding overdue payments.
- Communicate professionally with clients while maintaining positive customer relationships.
- Investigate account history, billing information, and outstanding balances.
- Take appropriate action to encourage timely payments.
- Process payments and refunds accurately.
- Research and resolve billing discrepancies and customer credit issues.
- Maintain accurate and up-to-date account records.
- Monitor accounts regularly and follow established collection procedures.
- Prepare and present reports regarding collection activities and progress to management.
- Work collaboratively with internal departments to resolve account issues.
- Provide excellent customer service to both clients and internal employees.
- Perform other duties as assigned to support the successful operation of the company.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
