Accounts Receivable Specialist

UHS • Newark, DE

92d • Onsite

About The Position

The Accounts Receivable Specialist is responsible for monitoring and collecting outstanding account balances while ensuring compliance with organizational policies and procedures. This role supports financial operations by maintaining accurate records, researching payment issues, and providing excellent customer service to patients, payers, and business partners. A 1-week orientation is required, Monday-Friday, 8:30 AM - 5:00 PM. Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Requirements

• Associates Degree in Accounting preferred and/or equivalent combination of education and experience.
• 2 Years’ experience in In-Patient Psychiatric Billing/Collection and medical terminology desirable.
• Strong computer skills to include Excel
• Excellent customer service and communication skills

Responsibilities

• Review Unbilled Report daily and submit claims according to insurance regulations.
• Follow up with insurance company or third party payer to ensure correct and timely processing and payment of claims. Utilize system's Workstation and/or aging report generated by BOD to enter initial follow up date
• Review all EOB's provided daily and follow up on claims that were processed incorrectly
• Communicate third part denial information to BOD's to ensure next steps or actions needed
• Ensure all write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments on assigned Business Office log for BOD approval
• Review all mail and determine steps necessary to resolve patient's concerns
• Promptly accepts and handles incoming telephone calls for all accounts assigned

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree