Accounts Receivable Specialist
About The Position
Roland Foods is seeking an Accounts Receivable Specialist to develop strong working relationships with customers and provide best-in-class customer service. This role will assist in credit and collections, cash posting, and deductions activities to ensure monies owed to the firm are received and posted in a timely manner. The ideal candidate will be able to work independently and productively in a fast-paced environment while maintaining attention to detail. Roland Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Tuesday through Thursday, with the option to telework on Monday and Friday each week. Employees at the NY and NJ offices are required to work in-person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.
Requirements
- 1-3 years of relevant experience
- Proficiency in Office Suite (PowerPoint, Outlook, Word, etc.)
- Strong attention to details and problem-solving skills
- Capable of self-prioritizing workload and ability to handle high volume of tasks
- Ability to provide high level of customer service in a fast-paced environment
Nice To Haves
- BA/BS in Accounting, Finance or related discipline preferred
- Experience with Microsoft Dynamic 365 or similar ERP
- Intermediate to Advanced Excel skill
- Ability to work independently and contribute to broader team objectives
- Excellent written and verbal communications skills
Responsibilities
- Assist in managing day-to-day collections and cash posting operations for assigned customers
- Apply customer cash receipts daily via lockbox, ACH, Wire Transfer, and Credit Card transactions accurately, timely and with a sense of urgency
- Responsible for timely and accurate reconciliation and analysis of customer deductions; Initiate disputes for invalid deductions
- Correspond directly with customers regarding past-due accounts and invoices, as well as insufficient or inaccurate remittance information to recover backups and resolve discrepancies
- Research and reduce unidentified and unapplied cash
- Identify, report, and present trends in a customer’s deductions
- Issue credit memos for authorized and valid deductions
- Process check requests and adjustments
- Actively engage Sales, customer service and Warehouse personnel to research deductions and prevent issues
- Respond to customer inquiries
- Develop and implement processes for effective customer issue escalation and resolution
- Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters.
- Other duties assigned by Management
Benefits
- Competitive compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
