Accounts Receivable Specialist

Done Right Hood & Fire Safety•Brooklyn, NY

About The Position

Done Right Hood & Fire Safety Inc. is seeking an experienced, highly organized, and motivated Accounts Receivable Specialist to join our growing team. The ideal candidate has extensive knowledge of accounts receivable, customer invoicing, payment processing, and collections, and thrives in a fast-paced environment where accuracy, efficiency, and follow-through are essential. This is an important role in ensuring that completed jobs are invoiced promptly, payments are applied accurately, and outstanding balances are collected in a timely manner.

Requirements

Extensive hands-on experience in accounts receivable, billing, and collections.
Strong understanding of the full AR cycle, from invoicing through payment collection.
Proficiency in QuickBooks is required.
Ability to learn and navigate new software systems quickly.
Excellent organizational skills and exceptional attention to detail.
Strong communication, follow-up, and problem-solving abilities.
Ability to manage multiple priorities, meet deadlines, and work efficiently in a fast-paced environment.
A proactive mindset, strong sense of ownership, and commitment to getting tasks completed accurately and on time.

Nice To Haves

Experience in a service-based business or high-volume invoicing environment is a plus.

Responsibilities

Prepare and send accurate customer invoices promptly upon job completion.
Apply customer payments accurately and reconcile payments against outstanding invoices.
Process credit card and other customer payments, ensuring transactions are recorded correctly.
Proactively follow up on overdue accounts, contact customers regarding outstanding balances, and secure timely payments.
Monitor customer accounts, investigate billing discrepancies, resolve payment issues, and maintain accurate account records.
Coordinate with the operations and scheduling teams to ensure completed jobs are properly closed out and invoiced without delay.
Research unapplied payments, short payments, credits, and discrepancies to keep customer accounts current.
Work confidently with QuickBooks and learn new billing, scheduling, and job-management software.
Communicate professionally with customers regarding invoices, payment status, and outstanding balances.
Maintain accurate AR records and assist with aging reports and collection updates.