Accounts Receivable Specialist

Aston Carter•Louisville, KY
•$23 - $27•Onsite

About The Position

The Accounts Receivable Specialist manages the full accounts receivable cycle, including collections, cash applications, customer invoicing, account reconciliations, and claims administration. This role supports accurate financial reporting, maintains detailed customer account records, resolves billing discrepancies, and ensures timely collection of outstanding customer payments, deposits, wires, and credit card transactions.

Requirements

  • Experience in accounts receivable, collections, billing, or accounting support.
  • Strong attention to detail and accuracy in handling financial data and documentation.
  • Excellent organizational and time management skills with the ability to manage multiple priorities.
  • Effective problem-solving skills for investigating and resolving billing and reconciliation issues.
  • Proficiency with Microsoft Excel and Outlook for daily tasks and reporting.
  • Experience using accounting software to manage accounts receivable and billing processes.
  • Excellent written and verbal communication skills for interacting with customers and internal stakeholders.
  • Customer service skills for managing billing inquiries and collections communications in a professional manner.

Nice To Haves

  • Background in accounting or finance support roles.
  • Experience preparing aging reports and financial summaries.
  • Familiarity with handling insurance claims, workers compensation cases, and certificates of insurance.
  • Ability to collaborate effectively with cross-functional teams to resolve billing and account issues.
  • Comfort working in a fast-paced, deadline-driven environment.

Responsibilities

  • Manage end-to-end accounts receivable processes, including collections, cash application, invoicing, and account reconciliations.
  • Reconcile accounts receivable balances and investigate discrepancies to ensure accurate and timely financial reporting.
  • Lead collections efforts by communicating with customers, negotiating payment arrangements, and following up on past-due accounts.
  • Generate customer invoices, account statements, aging reports, and financial summaries to support internal reporting and decision-making.
  • Maintain up-to-date customer account records, including credit information, payment history, and collection documentation.
  • Respond to and resolve billing issues and inquiries in a professional and timely manner.
  • Partner with internal teams to resolve billing discrepancies and support overall account management and customer satisfaction.
  • Handle insurance-related documentation, including claims, workers compensation cases, and certificates of insurance.
  • Prepare reporting and analysis for leadership as needed, providing insights into receivables, collections, and billing trends.
  • Prioritize and manage multiple tasks and deadlines in a fast-paced office environment while maintaining high accuracy and attention to detail.

Benefits

  • Medical
  • dental
  • vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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