Accounts Receivable Specialist

Ronco•Buffalo, NY

19d•Onsite

About The Position

We are seeking an experienced Accounts Receivable Specialist to join our Buffalo, New York team. In this role, you will support the Finance Department by ensuring timely and accurate billing, proactively managing collections, and maintaining customer account integrity. This role plays a key part in optimizing cash flow, minimizing credit risk, and supporting strong customer relationships.

Requirements

Bachelor’s degree in accounting or business, or equivalent relevant work experience.
Demonstrated ability to identify and solve issues involving processes and procedures.
Knowledge of business and accounting workflow.
Ability to exercise the highest level of confidentiality and integrity.
Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
Computer skills to include understanding basic computer manipulation, managing computer files, word processing, using spreadsheets and databases, creating presentations, finding information, and communicating.
Excellent written and verbal communication skills to effectively express ideas and information.
Ability to thrive both independently and in a team environment.
A high level of commitment to customer satisfaction.
Basic math computation skills to include addition, subtraction, multiplication, division, percentages, and fractions.
Ability to follow policies, processes, and procedures.
Effective use of the Microsoft 365 suite of products.
A high level of attention to detail in completing tasks with accuracy, thoroughness, and consistency.
Demonstrated attention to detail and commitment to task in completing assignments with quality outputs.

Responsibilities

Manage customer accounts to ensure timely payment.
Post cash receipts.
Execute structured collections strategies for past-due accounts.
Maintain detailed documentation of all collection activities and communication.
Collaborate with customers to resolve payment issues.
Support new customer set up and credit approval processes.
Monitor account payment trends and identify potential credit risks.
Investigate and resolve billing discrepancies, short payments, and account disputes.
Coordinate with Project Management, Customer Service, Sales, and Operations teams to resolve payment issues.
Process adjustments, including credits and write-offs.
Generate and issue customer invoices in a timely manner.
Validate billing against contracts, pricing schedules, and customer agreements.
Ensure all invoices are complete, accurate, and compliant with company policies.
Maintain accurate customer data, including billing details, contacts, and payment terms.
Foster customer accounts payable relationships.
Generate and distribute customer account statements.
Generate reports as necessary.
Assist with the month-end close and provide audit support.
Perform other duties as assigned.