Accounts Receivable Specialist

Acuity Inc • Decatur, IL

48d

About The Position

Acuity Inc. is a dynamic and fast-paced organization dedicated to excellence in financial management. We are seeking a talented Accounts Receivable Specialist II to join our Accounts Receivable team. In this role, you will be a core member responsible for managing risk and increasing cash flow.

Requirements

• 5+ years of experience in Credit & Collections and/or Deductions Management, with a strong track record of improving AR performance.
• 5+ years of experience leading process improvements and driving positive operational change.
• Advanced analytical and problem-solving skills, including the ability to dive deep into data, identify root causes, assess risk, and deliver actionable solutions.
• Strong technical proficiency, including Outlook, Excel (pivot tables, lookups, data manipulation), and Power BI or similar analytics tools.
• Demonstrated ability to collaborate effectively with cross-functional teams, influence outcomes, and build productive working relationships across the business.
• Demonstrated ability to provide excellent customer service, with a strong focus on responsiveness, professionalism, and effective issue resolution.

Nice To Haves

• Bachelor’s degree in Accounting, Finance, Business, or a related field.
• Experience with Sage, Microsoft Dynamics, and Oracle ERP platforms.
• Bilingual (French/English or Spanish/English) communication skills.

Responsibilities

• Oversee a diverse Accounts Receivable portfolio across multiple Acuity ERPs and sales channels.
• Leverage work-queue strategies to perform customer outreach, issue delinquent notices, complete reconciliations, process account adjustments, and prepare monthly reporting.
• Track trends in unpaid and short-paid balances; collaborate with internal partners and customers to resolve root causes and recommend effective solutions.
• Investigate and resolve issues including pricing discrepancies, deductions, misapplied or unapplied payments, credit memos, and other payment variances to ensure accurate account status.
• Continuously assess workflows to identify improvement opportunities that enhance operational efficiency, customer experience, and collection effectiveness.
• Recommend and lead initiatives that strengthen collections, streamline processes, and improve customer service, with a focus on operational excellence.
• Apply strategic judgment to support credit and collections objectives, proactively manage risk, and align actions with organizational priorities and future direction.
• Participate in system improvement projects to optimize AR processes, including opportunities for automation and workflow streamlining.
• Partner with cross-functional teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level