AR Applications Specialist II

Labcorp•Burlington, NC

5d•$18 - $21•Remote

About The Position

Labcorp is seeking a REMOTE Accounts Receivable Specialist II to join our team! The Accounts Receivable Specialist II is responsible for independently managing complex accounts receivable activities, with a primary focus on researching, resolving, and processing denied insurance claims. The role applies established billing procedures, collaborates with internal and external stakeholders, and supports timely and accurate resolution of revenue cycle issues. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Requirements

High School diploma or equivalent
3 or more years healthcare billing or accounts receivable experience
Working knowledge of LCBS billing screens and reading explanation of benefits and remittance advice to ensure accurate patient billing
Work effectively with team members and other employees
Work under minimal supervision

Nice To Haves

Associates degree
Current or former Labcorp employee
1 or more years specimen review
1 or more year experience in healthcare billing exceptions or explanation of benefits (EOB)
Self-starter who works well with minimal supervision
Adapt to a changing environment (changing duties, priorities, etc.)

Responsibilities

Read and interpret remittance advice and EOBs
Review and process denied insurance claims in accordance with established standard operating procedures
Research payer requirements and analyze internal systems and databases to identify claim issues
Determine appropriate next steps for claim resolution, including appeals or requests for additional information
Contact physicians, insurance companies, and patients to obtain required information
Maintain accurate logs, documentation, and records related to account activity
Respond to inquiries via phone and email in a professional and timely manner
Collaborate with internal teams and external partners to resolve accounts receivable issues
Train and support employees on billing processes and use of computerized billing systems.
Apply strong organizational skills, time management, and attention to detail to manage a high volume of complex accounts
Perform other job-related duties as assigned
Familiar with LCBS billing screens
Utilize departmental SOPs, logs and lists to ensure accurate billing
Verify patient insurance coverage utilizing Phoenix
MENU/RTPA to make necessary adjustments
RFND and issuing a refund in the EPS tool