Accounts Receivable Spec I

Patterson Dental Supply•St Paul, MN

2d•Onsite

About The Position

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Job Summary Accounts Receivable Specialist will be responsible for timely collection of branch accounts receivable including analyzing delinquent account balances and determining the appropriate plan of action to successfully resolve customer delinquency. Responsibility also includes the research and analytical support of branch customer statements when needed. Role will require frequent communication with customers and branch personnel including Branch Managers and Sales Representatives. The Accounts Receivable Specialist I will report directly to the Accounts Receivable Supervisor and will also work closely with Branch personnel including Branch Managers, Customer Service Representatives, Sales Representatives and Equipment Coordinators. Success will depend on having a “customer first” attitude and a willingness to learn new functions and positively contribute to team performance.

Requirements

High school diploma or equivalent required
Possesses strong interpersonal and communication skills
Positively contribute to the Accounts Receivable and Shared Services team environment
Has exceptional organizational, problem solving, and multi-tasking skills and shows a great attention to detail
Strong customer orientation
Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times

Nice To Haves

Strong Microsoft Office skills (Excel, Outlook, Word)
SAP experience
Strong phone skills

Responsibilities

Shift availability from 7am-5pm, Monday through Friday CST required.
Daily collection phone calls, written collection communication and maintaining detailed records of all collection activity
Provide customer and branch analytical support for FSS business partners by researching and reconciling customer requests in a timely and efficient manner.
Collaborate with OTC Cash Processors to identify and resolve statement discrepancies.
Effectively manage the collection of delinquent accounts while maintaining a positive customer service culture
Collaborate with branch personnel including Branch Managers, Sales Representatives, Customer Service Representatives & Equipment Coordinators
Establish rapport with branches and other Patterson teams, build effective relationships, and share wins and successes
Engage in and suggest continuous process improvement ideas
Ensure that all activities are performed in the most efficient and effective manner possible
Provide customer and branch analytical support for Accounts Receivable Manager and Shared Services Director
Performs other duties as assigned.