Aspen Enterprises LTD-posted about 1 month ago
Full-time • Mid Level
San Antonio, TX

Overseeing AR portfolio that is responsible for interacting with Sales and customers to keep accounts within established terms. This role focuses on maximizing debt recovery through strategies such as managing past-due accounts, negotiating payment plans, resolving customer disputes, and ensuring compliance with collection regulations. It involves monitoring key performance indicators and driving continuous process improvements. Success requires extensive collections experience and proven leadership skills. To ensure all activities are handled in accordance with Finlay Extracts & Ingredients USA, Inc. mission, business philosophy, ethics, and goals.

  • Analyze delinquency trends, identify root causes, and develop and implement effective strategies to minimize bad debt and maximize recovery on past due accounts.
  • Identify opportunities to streamline processes, leverage new technologies (e.g., automation, EDI), and optimize efficiency within the accounts receivable department.
  • Hands-on experience with EDI file processing, portals, and filing claims
  • Experience with submitting EDI claims
  • Conduct regular AR portfolio reviews to assess risk and prioritize collection efforts.
  • Collaborate with sales, customer success, and third-party collection agencies to address customer issues and improve overall account receivable management.
  • Negotiate payment plans with customers, address disputes, and resolve customer concerns while maintaining professional and compliant communication
  • Evaluate creditworthiness of new and existing customers; authorize and monitor customer credit limits.
  • Ensure timely collection of receivables through proactive management of AR aging.
  • Working with established guidelines, hold orders as necessary. Research and take appropriate action on all daily credit holds.
  • Keep customer master information updated in system...including payment terms and credit limits
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field or equivalent work experience.
  • 5-7 years of experience in Accounts Receivable or Credit Control, ideally experience working with large Retailers and consumer package good companies
  • Solid understanding of accounting principles and AR processes.
  • Proficiency in ERP/accounting systems and Microsoft Excel. Comfortable controlling data, exporting, formatting, preparing uploads etc.
  • Strategic Thinking: An Aptitude for understanding broader business objectives and translating them into actionable AR strategies.
  • Problem-Solving: Strong analytical mindset with the ability to diagnose root causes and implement effective solutions.
  • Collaboration & Influence: Proven track record of building strong relationships and influencing cross-functional teams to drive results.
  • Adaptability: Comfortable operating in a fast-paced environment and managing change effectively.
  • Excellent Communication: Ability to present financial information clearly to diverse audiences.
  • Positive attitude and team player
  • Intermediate Excel skills: Ability to export, format, upload and manipulate data.
  • Comfortable with technology: Ability to learn new systems.
  • Health, Dental, and Vision Insurance
  • 401(k) Company Matching
  • Eligibility for Monthly / Annual Bonuses
  • Paid Time Off (PTO) plus 10 Paid Holidays and Paid Volunteer Days Off
  • Volunteer / Community Involvement
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