Accounts Receivable Analyst

TD Synnex • Herndon, VA

2d • Hybrid

About The Position

As an Accounts Receivable (AR) Analyst , you play a key role in supporting the financial health of our large, dynamic technology organization. You will be responsible for the collection, reconciliation, and resolution of assigned accounts receivable balances , ensuring that invoices are paid accurately and on time. In this fast-paced, team-oriented environment, you will partner closely with internal stakeholders and customers to resolve discrepancies, reduce aged receivables, and support cash flow targets . This is a great opportunity for someone who enjoys problem-solving, digging into details, and building strong customer relationships while growing their finance career.

Requirements

• 1–3 years of relevant experience in accounts receivable, credit, collections, or a related finance function.
• High school diploma or equivalent required.
• Strong attention to detail with a focus on accuracy and efficiency.
• Ability to recognize common accounts receivable issues and contribute to problem resolution with some guidance.
• Organized and able to prioritize work and manage time effectively in a fast-paced environment.
• Clear and professional verbal and written communication skills in English; additional local/regional language skills are an asset.
• Demonstrated ability to collaborate effectively with colleagues and build positive working relationships.
• Comfortable working with people across diverse backgrounds and identities , with a focus on respect and inclusion.
• Resilient and able to work constructively under pressure , especially when faced with high workloads and tight deadlines.
• High level of integrity and confidentiality when working with sensitive financial and customer information.
• Customer-focused mindset, with the ability to be empathetic and responsive to customer needs and concerns.
• Ability to remain focused while working at a computer and/or on the phone (or headset) for extended periods.

Nice To Haves

• Associate degree in Accounting, Finance, or a related field preferred .
• Preferred but not required: State State and Local Government contracting
• Working knowledge of account reconciliation and credit procedures .
• Familiarity with RMA/Program processes (from RMA# issuance to credit processing or program conclusion) is an asset.
• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook.
• Basic data entry skills and the ability to perform standard mathematical calculations.
• Ability to use common office equipment and quickly learn/adapt to new systems and technology.

Responsibilities

• Manage and reconcile assigned customer accounts in line with established Authority Matrix guidelines.
• Research accounts receivable histories for new and existing customers to ensure accuracy and completeness.
• Proactively contact customers regarding outstanding balances based on aging reports and review-code categories.
• Identify issues blocking payment (e.g., pricing discrepancies, missing documentation, credit holds) and collaborate with internal teams to resolve them.
• Recognize potential red flags on accounts and escalate them to management as needed.
• Perform detailed reconciliations of accounts and identify appropriate next steps for resolution.
• Manage discrepancies, short-pays, and other open issues to drive timely resolution .
• Accurately research invoice and credit memo histories, including RMA/Program activity (from RMA issuance through credit processing or program conclusion).
• Support AR team initiatives and be available for occasional on-call or non-standard work hours when business needs arise.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees