Accounts Receivable Representative

FCX Performance • Dallas, TX

8h • Onsite

About The Position

The Accounts Receivable Representative will provide excellent customer service and billing expertise to customers. This role ensures proper invoice format and accurate pricing by reviewing and understanding invoicing requirements. The representative will ensure customer accounts receivable balances are accurate by performing account analysis and maintenance, necessary account reconciliation, and maintaining the account status of all open items. This position also performs collection duties.

Requirements

• High level of honesty/integrity; ability to be truthful and be seen as credible in the workplace.
• Proper listening, oral and written skills, and command of the English language.
• Able to deal with both company employees and outside people respectfully.
• Must possess the trait of being organized for following a systematic method of performing a task.
• Three years accounts receivable experience
• MS Word, Excel, PowerPoint, 10-Key Adding Machine
• Must be able to work with multiple branch locations and project a caring and helping attitude to branch employees.

Nice To Haves

• EDI and Mapping Skills taught after hire as needed: Computer System Training, ISO Orientation & Training, Credit Policy Collection Laws, P21

Responsibilities

• Reconcile customer’s detail accounts receivable and initiate account adjustments to ensure proper accounts receivable balances are maintained and general ledger revenue recognized.
• Ensure payments are applied properly, ensuring proper documentation.
• Resolve Accounts Receivable issues with customers by initiating appropriate calls and letters.
• Review invoice data before release to ensure correct invoices of customers.
• Inform manager of potential issues that may result in customer dissatisfaction or overdue status.
• Ensure customers are properly invoiced per their specifications and contract terms.
• Process any necessary adjustments in a timely manner to keep accounts well maintained.
• Follow collection processes and procedures and recommend accounts be suspended to minimize risk of revenue loss.
• Assist all internal and external customers with questions concerning billing, revenue, general ledger, services, contracts, and additional services.
• Maintain timely turnaround for adjustments, customer requests, phone messages, e-mail etc.
• Communicate with vendors and branches to resolve problems.
• Set up new accounts.
• Check credit references on new account applications.
• Send welcome letters to new accounts.
• Make collection calls.
• Process credit memos.
• Run invoices.
• Check and release credit hold orders.
• Balance general ledger accounts.
• Filing; answer telephones.
• Maintain an aging goal of less than 60 days on all accounts.

Benefits

• Applied Industrial Technologies is built on a philosophy that puts people first.
• We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.
• All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED