Accounts Receivable Representative

Lithia & Driveway

1d • $17 - $24 • Remote

About The Position

The Accounts Receivable (AR) Representative is a liaison between Lithia Motors and our customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well as the professional response to inquiries regarding those receivables.

Requirements

• Strong attention to detail and sense of urgency
• Clear, professional communication (written and verbal)
• Strong active listening and problem-solving skills
• Critical thinking with the ability to evaluate and resolve issues effectively
• Strong time management and ability to prioritize competing tasks
• Prior customer service experience
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Experience with outbound calls or collections is a plus
• Comfortable navigating multiple systems and tools

Responsibilities

• Monitor customer accounts daily and identify aged receivables
• Contact customers to secure timely payments
• Maintain accurate records, reports, and system updates
• Handle inbound AR-related calls and billing inquiries
• Research and resolve service and parts billing issues
• Respond to internal and external inquiries within service-level timelines
• Support additional AR and collections tasks as needed

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED