Accounts Receivable Representative - Aurora, IL

Mitutoyo America Corporation • Aurora, IL

15d • $26 - $28 • Onsite

About The Position

Mitutoyo America Corporation is seeking a detail-oriented and customer-focused Accounts Receivable Representative to join our accounting team. This position is responsible for managing customer accounts, processing and monitoring payments, resolving account discrepancies, and following up on past-due balances. The ideal candidate is organized, professional, comfortable communicating with customers, and able to manage multiple priorities and deadlines in a fast-paced office environment.

Requirements

• High school diploma or equivalent.
• At least one year of related experience.
• Strong written and verbal communication skills.
• Customer-focused approach with strong interpersonal skills.
• Excellent organization, accuracy, and attention to detail.
• Ability to manage priorities and follow through on assigned responsibilities.
• Ability to communicate professionally regarding sensitive payment and collection matters.

Responsibilities

• Monitor customer accounts and follow up on past-due balances and payment reminders.
• Research and resolve invoice, credit, and payment discrepancies with customers and internal departments.
• Document collection activities, account resolutions, and other account-related actions.
• Review accounts for stop-ship status and communication with customers regarding outstanding balances and impacted orders.
• Coordinate with Billing, Service, Sales, and management to resolve delinquent accounts and escalate collection efforts when necessary.
• Release accounts and pending orders from stop-ship status after payment requirements have been satisfied.
• Review and release credit-blocked orders within required daily shipping deadlines.
• Assist customers with credit card payments for distributor and direct-sale accounts.
• Coordinate customer refunds with the Payment Coordinator.
• Process approved internal offsets and write-off transactions.
• Coordinate web invoicing for customers and follow up with buyers to help facilitate timely payment.
• Prepare monthly reports for management.
• Provide backup support for other Accounts Receivable functions and assist the Accounting Department as needed.

Benefits

• Competitive Salary package - $26 - $28 per hour
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• Medical, Dental, Vision & Life Insurance
• STD, LTD, Employee Assistance Program
• 401(k) Plan plus company match
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED