Accounts Receivable Representative II

NSF International • Ann Arbor, MI

5d

About The Position

The Accounts Receivable Representative II is responsible for managing an assigned portfolio of customer accounts and performing advanced accounts receivable activities, including invoicing, collections, cash applications, account reconciliations, and dispute resolution. This role serves as a key contributor to NSF's cash flow objectives by independently resolving complex customer account issues, supporting month-end close activities, and partnering with internal and external stakeholders to ensure accurate billing and timely payment collection. The AR Representative II applies advanced knowledge of accounts receivable processes and systems to identify solutions, improve operational efficiency, and support continuous process improvement initiatives. This position also serves as a resource to junior team members and assists with training and knowledge sharing across the department.

Requirements

• Advanced knowledge of accounts receivable processes and systems

Responsibilities

• Managing an assigned portfolio of customer accounts
• Performing advanced accounts receivable activities, including invoicing, collections, cash applications, account reconciliations, and dispute resolution
• Independently resolving complex customer account issues
• Supporting month-end close activities
• Partnering with internal and external stakeholders to ensure accurate billing and timely payment collection
• Applying advanced knowledge of accounts receivable processes and systems to identify solutions, improve operational efficiency, and support continuous process improvement initiatives
• Serving as a resource to junior team members
• Assisting with training and knowledge sharing across the department

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed