Accounts Receivable Rep (Full-time)
About The Position
Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 The Accounts Receivable Rep will support our customer financial support team and patients by providing expert‑level system knowledge and high‑quality billing support. This position requires strong analytical skills, attention to detail, and the ability to troubleshoot complex billing issues in both HCE and Brightree. Ideal candidates bring experience in claims follow‑up, insurance verification, and customer service, along with the confidence to train and support others. We are looking for a motivated, tech‑savvy, and organized individual to join our welcoming team. Strong computer skills, comfort navigating multiple systems, and the ability to adapt to changing priorities are essential. What you will get: Starting pay of $18.63/hour + more for experience! Support to grow in your career with access to our Career Development Center and Tuition Investment Program Top‑rated retirement plan and healthcare benefits Departmental leadership that supports you as you do your best work Work/Life balance to love what you do and where you live
Requirements
- High School Diploma or equivalency
- At least 1 year of work experience, preferably in a medical facility, insurance company, or office environment
- Experience with Brightree/HCE strongly desires
Responsibilities
- Provide LOVE + MEDICINE by supporting patients, staff, and retail teams with accurate billing, insurance verification, and account resolution.
- Serve as a subject matter expert in systems, helping staff troubleshoot issues, understand workflows, and navigate system updates.
- Review guarantor accounts, work AR aging reports, resolve claim issues, and follow up with third‑party payors to secure reimbursement.
- Assist with insurance verification and documentation needs to ensure clean claim submission.
- Document all actions thoroughly and maintain compliance with payer guidelines, HIPAA, and federal regulations.
- Collaborate with patients, payors, and internal departments to resolve account concerns and provide accurate financial guidance.
Benefits
- Starting pay of $18.63/hour + more for experience!
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top‑rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work
- Work/Life balance to love what you do and where you live
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
