Job ID #32042: Accounts Receivable Processing Clerk

City of HamiltonLondon, ON
CA$33 - CA$36

About The Position

This role involves contributing to the City of Hamilton, a large Canadian city with a diverse economy and active community. The Accounts Receivable Processing Clerk will be part of a team focused on providing sensational service and embodying the city's values. The position is for an existing vacancy and is expected to last up to 24 months.

Requirements

  • Ability to compile, prepare, reconcile, and balance invoices, journals, reports, and accounts, normally acquired through a combination of education and relevant work experience.
  • Demonstrated understanding of business accounting concepts, with a focus on Accounts Receivable knowledge.
  • Experience in a computerized environment.
  • Working knowledge of Microsoft Office programs (Word, Excel, and Outlook).
  • Excellent people skills with an emphasis on customer service.
  • Demonstrated ability to communicate both verbally and in writing.

Nice To Haves

  • Knowledge of NetSuite Financial system.

Responsibilities

  • Process invoices, adjustments, and recurring billings (e.g., rents, encroachments, boulevard parking).
  • Add, delete, and maintain customer profiles in the ERP database.
  • Maintain, update, and manage changes to worksheets related to rents, lease agreements, and encroachments.
  • Serve as backup for posting invoice registers and processing payments to customer accounts.
  • Process returned mail, invoices, and NSF cheques, making necessary adjustments and address changes.
  • Balance and reconcile cash clearing and suspense accounts.
  • Complete filing related to customer records (agreements, leases, licenses, invoicing, and payments).
  • Consult with the ERP team to resolve and troubleshoot issues.
  • Answer inquiries from customers and internal departments regarding account issues and balances.
  • Support other staff and departments with AR procedures and account issues.
  • Perform other assigned duties directly related to major job responsibilities.
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