Accounts Receivable Manager
About The Position
Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We’ve built something special, but we’re far from finished. The people who join Impact now will help define what comes next. Job Overview The Accounts Receivable Manager is responsible for leading and optimizing Impact’s invoice-to-cash operations to ensure accurate billing, timely collections, and predictable cash flow. This role partners closely with Sales, Deal Desk, Customer Relations, and Finance to eliminate revenue leakage, resolve issues efficiently, and scale a disciplined AR operation. The ideal candidate is a people leader and process owner who brings strong ERP expertise, a data-driven mindset, and a passion for continuous improvement and automation.
Requirements
- 7+ years of progressive experience in accounts receivable, billing, or finance operations
- 3+ years of experience leading or managing AR or cash conversion teams in a complex or high-volume environment
- Strong expertise in collections strategy, billing operations, dispute management, and AR analytics
- Proven experience driving process improvement, system optimization, and automation initiatives
- Hands-on experience working with ERP systems, including Microsoft Dynamics 365 Finance & Operations, eAutomate, or similar platforms
- Bachelor’s degree in Accounting, Finance, Business, or a related field, or an equivalent combination of education and relevant experience
- Strong communication and cross-functional leadership skills with the ability to influence and align stakeholders
Responsibilities
- Own and lead the end-to-end accounts receivable function, including billing, collections, cash application, and dispute resolution in a high-volume environment
- Drive cash flow performance by improving cash conversion, forecasting accuracy, and visibility into AR health and risk
- Establish and enforce a disciplined collections strategy and cadence while maintaining strong customer relationships
- Ensure billing accuracy and timeliness, aligning invoices to deal structures, contracts, and approved terms
- Lead process improvement and automation initiatives across AR workflows and systems to increase efficiency and scalability
- Partner cross-functionally with Sales, Deal Desk, Customer Relations, and Finance to resolve issues and prevent downstream breakdowns
- Develop, coach, and lead a high-performing AR team with clear KPIs, accountability, and performance expectations
Benefits
- 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
- Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
- Development and growth opportunities with on-going training & continued education reimbursement
- 401(K) & retirement plans with complimentary financial advisory services
- Comprehensive health, disability, life, dental, and vision plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
