Accounts Receivable Manager

Ultradent Products, Inc. • Salt Lake City, UT

4d • Hybrid

About The Position

Ultradent Products, Inc., a 47-year company, is seeking an experienced Accounts Receivable Manager to be onsite at least four days per week in the South Jordan location. This person will lead the Accounts Receivable team and ensure the efficient management of billing, collections, payment processing, and customer account reconciliation. This is an excellent opportunity for a collaborative leader who enjoys improving processes, developing people, and partnering across the business to support healthy cash flow and exceptional customer service. As the Accounts Receivable Manager, you'll oversee the day-to-day operations of the AR function while mentoring a team and helping shape the future of our financial processes. You'll work closely with leaders across Finance, Sales, Customer Service, and other departments to ensure accuracy, compliance, and operational excellence. This person will lead a mix of tenured and new employees and will report to the Director of Treasury.

Requirements

• Bachelor's degree in Accounting, Finance, or a related field and six or more years of progressive experience in Accounts Receivable or a related accounting function.
• Previous experience leading or supervising a team preferred OR any combination of experience of education, technical and leadership preferred.
• Strong understanding of accounts receivable processes, accounting principles, and financial reporting.
• Demonstrated ability to improve processes and implement operational efficiencies.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and relationship-building abilities with both internal and external stakeholders.
• High level of accuracy, attention to detail, and commitment to meeting deadlines.
• Proficiency with ERP/accounting systems and Microsoft Office, particularly Excel.

Responsibilities

• Lead, coach, and develop the Accounts Receivable team, creating an environment of accountability, collaboration, and continuous improvement.
• Oversee daily AR operations, ensuring invoices are processed accurately and distributed on time.
• Ensure incoming payments are recorded accurately and customer accounts remain current and reconciled.
• Monitor aging accounts, oversee collection efforts, and proactively resolve outstanding balances.
• Partner with internal departments and customers to investigate and resolve billing discrepancies and payment issues.
• Maintain accurate customer account records and ensure transactions are properly reflected in the general ledger.
• Ensure compliance with company policies, accounting standards, and internal controls.
• Analyze AR performance, identify trends, and recommend improvements that increase efficiency and reduce risk.
• Support budgeting, forecasting, and financial planning activities by providing AR insights and metrics.
• Drive process improvements and help implement best practices that enhance the customer experience and strengthen financial operations.
• Partner with Sales and Customer Service to improve customer payment performance.
• Develop and monitor key AR metrics (DSO, aging, collection effectiveness, unapplied cash, etc.).
• Assist with month-end and year-end close activities.
• Support internal and external audits.
• Evaluate and optimize credit and collections practices.
• Participate in ERP or system improvement initiatives.

Benefits

• Medical/Dental & Other Insurances (eligible the first of month after 60 days)
• Health Savings Account with employer contribution
• 401K Plan with employer matching contribution
• Employee access to discounted Ultradent products
• Excellent Paid Time Off (PTO) and Medical Time Off (MTO) account to support medical and military events
• Five days paid between Christmas and New Years
• Education Assistance
• Onsite Fitness Center

What This Job Offers

• Job Type: Full-time
• Career Level: Manager