Accounts Receivable Manager

KW PROPERTY MANAGEMENT AND CONSULTINGSunrise, FL
Onsite

About The Position

The Accounts Receivable Manager is primarily responsible for supervising and developing a staff of 6-7 individuals. This role involves analyzing the quality and quantity of staff assignments, identifying problem areas, and providing solutions. A key aspect of this position is the development and implementation of new procedures to improve daily work flow processes. The Manager must have experience working with check scanner software, lockbox systems, coupon ordering systems, ACH payments, credit card payments, and web portal payments. As a team member of KW PROPERTY MANAGEMENT & CONSULTING, you are expected to understand and support the mission statement of the company and practice our GREAT values every day. These values include greeting and smiling; showing respect with name recognition and eye contact; accepting empowerment to exceed everyone's expectations and showing enthusiasm for your position and duties; being accountable to show a positive attitude and accountable for your actions; and being trustworthy in your duties and transparent in everything you do. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Bachelors of Accounting or Business Administration
  • 3-5+ years experience in management capacity of an Accounts Receivable department.
  • Exceptional knowledge of HUDS, Estoppels and Questionnaires.
  • Excellent PC skills & knowledge of MS Office. Mainly Excel, Word, & Outlook.
  • Proven ability and desire to work in number intensive environment with a high degree of accuracy.
  • Must be detail oriented and able to multi task in a fast pace environment.
  • Strong organizational, analytical, and research skills are a must.
  • Possess excellent interpersonal, communication, & customer service skills. Outstanding verbal & writing skills are a must.
  • Experience using Jenark Property Management Software.
  • Experience working with check scanner software, lockbox systems, coupon ordering systems, ACH payments, credit card payments, & web portal payments.

Responsibilities

  • Assisting residents, property managers, district managers, senior accountants with questions related to accounts receivable.
  • Researching resident accounts & providing explanation of balance due in a timely manner.
  • Updating resident information from required documentation.
  • Ordering coupons from third party vendors.
  • Creating work orders for property managers to address.
  • Perform move-in/move-out process in Jenark Property Management Software. Must understand HUD’s & Real Estate transactions along with Estoppels and Questionnaires.
  • Processing resident payments for assigned properties via several Lockbox Systems, Check Scanners, ACH Payments, & Web Portal Payments.
  • Processing & sending manual check payments to different banks.
  • Coping, filing, scanning documentation as required.
  • On a monthly basis, process late fees, finance charges, past due notices and send delinquent accounts to collections attorney as instructed by property manager.
  • Adhere to processes established for write-off and submission of outstanding receivables to third party collection agency as required.
  • Process adjustments relating to late fees & finance charges to resident accounts.
  • Process Foreclosure & Bankruptcy adjustments to resident accounts.
  • Other duties as assigned
  • Supervises the employees within the Accounts Receivable department.
  • Responsible for interviewing and selection of the team within the department.
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