Accounts Receivable Manager

Aston Carter • Calgary, AB

6d • $38 - $48 • Onsite

About The Position

The Accounts Receivable Manager is responsible for leading the end-to-end receivables function within a fast-paced logistics environment. This role ensures accurate billing aligned to freight movements, timely collection of customer payments, and effective management of cash flow. The position partners closely with operations, dispatch, and customer service teams to resolve billing discrepancies and support customer relationships in a high-volume, transaction-driven setting.

Requirements

• 7+ years of accounts receivable experience
• 3+ years of leadership experience.
• Strong experience in Accounts Receivable, preferably within logistics, transportation, or high-volume environments
• Solid understanding of billing processes, collections strategies, and credit risk management
• Proven leadership experience managing AR teams
• Excellent analytical, problem-solving, and communication skills
• Ability to thrive in a fast-paced, detail-oriented environment

Responsibilities

• Oversee full-cycle AR for transportation services, including freight billing, cash application, collections, and reconciliations.
• Ensure accurate invoicing based on contracts, rates, fuel surcharges, and shipment data.
• Monitor AR aging and proactively address overdue balances across diverse customer accounts.
• Reconcile customer accounts and investigate discrepancies.
• Develop and execute collection strategies tailored to high-volume logistics customers.
• Partner with sales and customer service teams to resolve invoice disputes tied to freight delivery, service levels, or contract terms.
• Negotiate payment plans and resolve escalated collection issues.
• Track and report on collection trends, aging, and cash flow performance.
• Evaluate customer credit risk, establish credit limits, and monitor exposure across key accounts.
• Review contract terms and payment conditions to mitigate financial risk.
• Monitor customer payment behaviours and adjust credit strategies accordingly.
• Lead and develop the AR team, including billing, collections, and cash application functions.
• Establish clear processes and performance expectations in a high-volume environment.
• Support hiring, training, and ongoing development of AR staff.
• Prepare and present AR reporting to Finance leadership, including aging, collections, and risk analysis.
• Ensure compliance with accounting policies, internal controls, and audit requirements.
• Maintain accurate records of customer accounts, contracts, and transactions.
• Enhance billing accuracy by aligning AR processes with transportation management systems (TMS) and operational workflows.
• Identify opportunities to automate invoicing and collections processes.
• Implement policies and procedures to improve efficiency and reduce billing errors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed