Accounts Receivable Manager

Cambria•Belle Plaine, MN

5d•$120,000 - $160,000•Hybrid

About The Position

The Accounts Receivable Manager is a dynamic, detail-oriented, and hands-on person who leads our billing and collections operations. This role ensures that invoices are sent accurately, payments are applied promptly, and the AR team is meeting its monthly collection targets. The successful candidate will be a master of workflow management, modernize processes through automation, develop and mentor a high-performing team, and be a problem-solver who can untangle complex billing discrepancies and manage complicated or difficult collection issues.

Requirements

Proven ability to identify and correct discrepancies in high-volume data sets
The ability to maintain a professional demeanor while being firm with delinquent customers
Proven ability to meet strict deadlines without sacrificing accuracy
Very strong collaborator and communicator that includes superior listening and facilitation skills
Strong intuition skills and ability to facilitate problem-solving
Aptitude to meet commitments and deadlines, and work collaboratively as required
Ability to build trust in a short period of time
Well-developed skills in critical thinking, problem-solving, planning, organization and execution
Ability to thrive and lead in a fast-paced, high energy environment
Highly organized with the ability to handle many priorities simultaneously
Handles change well, self-motivated and stays focused under pressure
Results-oriented, including a strong sense of urgency
Proven ability to guide a team through software migrations or major process restructuring without disrupting daily operations
Bachelor’s degree in Accounting or Finance is preferred.
Minimum of 10 years of progressive accounting experience, with at least 3 years managing billing and collection activities in a supervisory role.
Google Suite, Strong proficiency in Tier 1 ERP systems (e.g., SAP, Oracle, NetSuite) and intermediate-to-advanced Excel (VLOOKUPs, Pivot Tables).
Solid understanding of GAAP (Generally Accepted Accounting Principles) as it relates to revenue recognition and AR. Proficient in financial analysis.
Lead and manage a team of direct and indirect reports.
Able to lift up to 20 pounds occasionally / sparingly (office supplies, packages, samples). May need to bend, reach, walk, or stoop occasionally. Prolonged periods sitting at a desk and working on a computer.
May be required to travel between local Cambria locations

Responsibilities

Supervise the daily activities of the AR team, including invoicing and payment processing. Will need to function at a strategic level as well as a hands-on tactical individual contributor that is comfortable in the details. Maintain flexibility to work beyond assigned hours when circumstances warrant.
Monitor the AR aging schedule and assign high-priority accounts to specialists; personally handle escalated or sensitive collection calls.
Lead aggressive (yet professional) collection strategies to reduce Days Sales Outstanding (DSO). Forecast portfolio risk, frame potential increases in exposure within pipeline, and build management reporting with maturing focus on credit risk fundamentals.
Oversee the month-end closing process for AR, ensuring all ledger entries are accurate and reconciled.
Act as the primary point of contact for resolving complex customer billing issues, working closely with Sales and Operations.
Identify bottlenecks in the billing and collection workflows; spearhead the implementation of ERP enhancements and automated AR software.
Maintain and enforce documented internal controls to ensure the integrity of financial data and prevent fraud.
Lead and mentor a team of AR specialists and supervisors, fostering a culture of accountability and continuous improvement.
Proactively forge strong working relationships with internal partners; providing timely and candid communication on statuses, problems, and timelines. Partner with Sales, Legal, and Operations to resolve complex billing disputes and streamline the onboarding of new business partners.
Prepare monthly updates on AR aging schedule, cash receipts and delinquency trends for senior management.